Stakeholder Communication Mechanism

TWM has established dedicated communication channels for the different type of stakeholder to address and respond to the demands of stakeholders.

Employee

Human Resource
(02) 6638-6888
HR@taiwanmobile.com
Employee Welfare Committee
(02) 6638-6888#13175
TWMEBC@taiwanmobile.com

Supplier

(02) 6638-6888#13974
michellelin@taiwanmobile.com

Competent authorities

(02) 6638-6888#13611
LoisLu@taiwanmobile.com

Communities/NGO

Electro Magnetic Fields
(02) 6606-5050#25657
RexYen@taiwanmobile.com
NGO
(02) 6638-6888#16990
TWMSBD@taiwanmobile.com

Customers

Customer Service Hotline
188 / 0809-000852 / (02) 66062999
TWM Customer Hotline
235

Shareholders/ Investors

Spokesman
(02) 6635-1880
spokesman1@taiwanmobile.com
Deputy Spokesman
(02) 6636-6979
spokesman2@taiwanmobile.com
Corporate Investor
(02) 6638-6888 #13768
IR@taiwanmobile.com
Personal Investor
(02) 2361-1300

Media

(02) 6638-6888#16983
TWMSBD@taiwanmobile.com

Rating Agencies

(02) 6638-6888#16990
TWMSBD@taiwanmobile.com