Stakeholder Communication Mechanism
TWM has established dedicated communication channels for the different type of stakeholder to
address and respond to the demands of stakeholders.
Employee
- Human Resource
- (02) 66386888#13115
- HR@taiwanmobile.com
- Employee Welfare Committee
- (02) 66386888#13175
- TWMEBC@taiwanmobile.com
Supplier
- (02) 66386888#13974
- michellelin@taiwanmobile.com
Competent authorities
- (02) 6638-6888#13611
- LoisLu@taiwanmobile.com
Communities/NGO
- Electro Magnetic Fields
- (02) 66065050#25657
- RexYen@taiwanmobile.com
- NGO
- (02) 66386888#16990
- TWMSBD@taiwanmobile.com
Customers
- Customer Service Hotline
- 188 / 0809-000852 / (02) 66062999
- TWM Customer Hotline
- 235
Shareholders/ Investors
- Spokesman
- (02) 6635-1880
- spokesman1@taiwanmobile.com
- Deputy Spokesman
- (02) 6636-6979
- spokesman2@taiwanmobile.com
- Corporate Investor
- (02) 6638-6888 #13768
- IR@taiwanmobile.com
- Personal Investor
- (02) 2361-1300
Media
- (02) 66386888#16983
- TWMSBD@taiwanmobile.com
Rating Agencies
- (02) 66386888#16990
- TWMSBD@taiwanmobile.com