Create a connection among people, things, time and space through 5G and IoT technologies and build a
future with a forward-looking vision that is beyond the imagination.
Related Zetta Connected theme: Elevating Future Experience
Primary SDGs addressed: 3/9/11
Secondary SDG addressed: 4/7/8/10/12/13/17
Material topics addressed: Technology innovation & application, network reliability,
customer experience and service impact management
Major stakeholders addressed: Employees/Customers/Rating Agencies
Key Results and Performance in 2021:
Over 59.6% of the population with 5G coverage
Number of advanced telecommunication users: 5G users account for about 20%, and 4G users about 80%
The coverage rate of wired high-speed network service reaches 82% of operating areas
27.2 million users and members reached with innovative products and services
Digital content services reach 26 million members
Smart customer service reaches 210 thousand users per month
The coverage rate of village image surveillance or river hydrology/flood image surveillance reaches
33% (in a total of 11 townships)
Join hands with Formosa Plastics Transport Corporation to build the first 5G "Smart Driving Passenger
Car" in Taiwan, which was actually put on the street in Chang Gung Health Village in November 2020, with
more than 1,500 connection times.
Join hands with Trans IoT to launch "Vehicle Team Butler 3.0", which connects back-end insurance
services with IoV technology. The innovative application has been approved by the FSC.
Taiwan Mobile launched the “Pandemic Project", which integrates cloud switchboard, high-definition
video (Webex) and “News Leopard" subscription-based precision marketing to help 139 small and
medium-sized enterprises in digital transformation
Join hands with HwaCom and PacketX Technology to create "5G Enterprise Private Network Application",
and combine mobile edge computing (MEC) technology to achieve low network latency and high information
security protection
2022 Goals:
5G population coverage reach 60%
Advanced telecommunication users account for 30% of total users.
The coverage rate of wired high-speed network service reaches 82% of operating areas
Number of users for innovative products and services reaches 27 million people
Digital content services reach 26 million members
Smart customer services reach 200,000 users per month
The coverage rate of village image surveillance or river hydrology/flood image surveillance reaches
36% (in a total of 12 townships)
2025 Goals:
5G population coverage reach 75%
Advanced telecommunication users account for 60% of total users
The coverage rate of wired high-speed network service reaches 88% of operating areas
Number of users for innovative products and services reaches 33 million people
Digital content services reach 31 million members
Smart customer services reach 800,000 users per month
The coverage rate of village image surveillance or river hydrology/flood image surveillance reaches
48% (in a total of 16 townships)
