Innovation

Vision
Create a connection among people, things, time and space through 5G and IoT technologies and build a future with a forward-looking vision that is beyond the imagination.
Related Zetta Connected theme: Elevating Future Experience
Primary SDGs addressed: 3/9/11
Secondary SDG addressed: 4/7/8/10/12/13/17
Material topics addressed: Technology innovation & application, network reliability, customer experience and service impact management
This section corresponds to three major stakeholders: Employees/Customers/Rating Agencies
Innovative Accomplishment Results and Performance in 2023:
  • 5G population coverage reaches 91.5%
  • The number of users and members of innovative products and services reached 31.4 million
  • Digital content services reached 29.76 million members
  • The number of IoT users of companies developing new IoT platform services reached 792,000
  • Cumulative shipments of smart home related devices reached 540,000 units
  • The cumulative number of active users of "Big Brother Pays You Installment" is approximately 40,000
  • The overall number of Internet of Vehicles users increased by 97% compared with 2022 YOY, and revenue increased by 152%
  • Anxin Call transfer has accumulated 17 million calls and protected the personal data of more than 200 million people
  • The anti-fraud police process 30+ billion pieces of Internet information every day and identify hundreds of thousands of suspicious websites
  • OP store opening package has grown by 124% compared with the same period in 2022
2024 Goals:
  • 5G population coverage reaches 85%
  • The number of advanced communication users accounts for 42% of all users
  • Cable high-speed network service operation area coverage reaches 86%
  • Users of innovative products and services reaches 31 million
  • Digital content services reach 29 million members
  • Intelligent customer service reaches 400,000 customers every month
  • The coverage rate of village image surveillance or river hydrology/flood-prone image surveillance services reaches 42% (a total of 13 towns)
2025 Goals:
  • 5G population coverage reaches 90%
  • The number of advanced communication users accounts for 50% of all users
  • Cable high-speed network service operation area coverage reaches 88%
  • The number of users of innovative products and services reaches 33 million
  • Digital content services reach 31 million members
  • Intelligent customer service reaches 450,000 customers per month
  • The coverage rate of village image surveillance or river hydrology/flood-prone image surveillance services reaches 48% (a total of 16 towns)