Innovation

Vision
Create a connection among people, things, time and space with 5G and IoT, build a future that is beyond imagination with forward-looking vision.
Corresponding to one Zetta Connected 2030 theme: Elevating Future Experience
Corresponding to 3 key SDGs: 9/11/3
Corresponding to 6 secondary SDGs: 4/7/8/10/12/13
Material topic correspondence: technology innovation & application
This section corresponds to three major stakeholders: employees, customers and rating agencies

Key Results and Performance in 2020:

  • Innovative products/services generated a revenue of NT$4.96 billion
  • Digital multimedia products and services generated an income of NT$1.55 billion
  • Mobile business service transactions reached NT$1.857 billion
  • Advanced telecommunications users account for 100% of total users
  • 42,000 smart street lamps were built with a target achievement rate of 323%
  • Collaborated with WeMo Scooter to install the PM2.5 Detector developed by TWM on 280 electric scooters. 85 fixed monitoring points to form an air quality map and forecast for Kaohsiung
  • Collaborated with Formosa Plastics to launched the 5G self-driving cars for industrial and commercial use. The 5G self-driving cars was out in trial in Chang Gung Health Cultural Village
  • Collaborated with NVIDIA to launch the "GeForce NOW Alliance Taiwan Mobile" cloud gaming platform, allowing 30,000 players to play 3A-class PC game masterpieces
  • Together with Riot Games, TWM released the annual mobile game masterpiece "League of Legends: Wild Rift". The open beta has received the highest downloads on both platforms for two consecutive weeks
  • Exclusive distribution of Google Nest Mini and Nest Audio, and more than 240,000 units sold since its launch
  • The Double High Speed promotion was upgraded to 5G, boosting the annual growth by 11% for accumulated registered users of myVideo and MyMusic

2021 Goals:

  • Over 55% of 5G population coverage rate
  • The coverage rate of wired high-speed network service reaches 81% of the operating areas
  • Number of users for innovative products and services reaches 25 million people
  • Digital content services reach 24 million members
  • Smart customer service reaches 100,000 users per month
  • The coverage rate of village image surveillance or river hydrology/flood image surveillance reaches 33% (in a total of 11 townships)

2030 Goals:

  • Over 85% of 5G population coverage rate
  • Advanced telecommunication users account for 99% of total users
  • The coverage rate of wired high-speed network service reaches 98% of the operating areas
  • Number of users for innovative products and services reaches 41 million people
  • Digital content services reach 39 million members
  • Smart customer service reaches 1.5 million users per month
  • The coverage rate of village image surveillance or river hydrology/flood image surveillance reaches 78% (in a total of 26 townships)