Innovation

Vision
Create a connection among people, things, time and space through 5G and IoT technologies and build a future with a forward-looking vision that is beyond the imagination.
Related Zetta Connected theme: Elevating Future Experience
Primary SDGs addressed: 3/9/11
Secondary SDG addressed: 4/7/8/10/12/13/17
Material topics addressed: Technology innovation & application, network reliability, customer experience and service impact management
This section corresponds to three major stakeholders: Employees/Customers/Rating Agencies
Innovative Accomplishment Results and Performance in 2024:
  • Reduced carbon emissions by 160,000 metric tons through the replacement of fossil fuel vehicles with MyCharge EV charging infrastructure.
  • OP Scam Buster – Enterprise Edition has successfully detected over 130 million domains and identified more than 80,000 fraudulent websites.
  • OP Scam Buster – Personal Edition reached 300,000 registered users.
  • OP PAY has served over 80,000 users since launch.
  • OP Insurance achieved a monthly policyholder growth rate exceeding 10%, with nearly 5,000 policyholders using its innovative insurance products.
  • GeForce NOW accumulated approximately 360,000 members since launch.
  • AI-powered energy-saving solutions at base stations and data centers resulted in annual savings of 2.11 million kWh.
  • Taipei New Horizon installed Asia's largest indoor fine-pitch LED screen, reducing power consumption by 40–50% compared to traditional LED displays.
  • The Number Masking Service has facilitated over 287.6 million masked calls, protecting the personal data of over 300 million users; more than 15,000 momo suppliers use the service.
  • OP Biz generated nearly NT$13 million in revenue and accumulated over 4,000 users.
2025 Goals:
  • Revenue from innovative products and services to reach NT$8.254 billion
  • Digital content services to reach 29 million members
  • Cumulative carbon emissions reduced by 250,000 metric tons through the use of MyCharge EV charging infrastructure
  • OP Scam Buster – Personal Edition to reach 260,000 registered users
  • Buy Now, Pay Later services to reach 100,000 accumulated users
  • Annual insurance policies issued through innovative insurance services to reach 8,000 cases
2026 Goals:
  • Revenue from innovative products and services to reach NT$8.682 billion
  • Digital content services to reach 30 million members
  • Cumulative carbon emissions reduced by 390,000 metric tons through the use of MyCharge EV charging infrastructure
  • OP Scam Buster – Personal Edition to reach 320,000 registered users
  • Buy Now, Pay Later services to reach 130,000 accumulated users
  • Annual insurance policies issued through innovative insurance services to reach 9,000 cases