Create a connection among people, things, time and space through 5G and IoT technologies and build a
future with a forward-looking vision that is beyond the imagination.
Related Zetta Connected theme: Elevating Future Experience
Primary SDGs addressed: 3/9/11
Secondary SDG addressed: 4/7/8/10/12/13/17
Material topics addressed: Technology innovation & application, network reliability,
customer experience and service impact management
This section corresponds to three major stakeholders: Employees/Customers/Rating
Agencies
Innovative Accomplishment Results and Performance in 2022:
5G population coverage rate reached to 60%
Advanced telecommunication users account for 26% of total users
Coverage rate of wired high-speed network service reaches 82% of operating areas
Users and members of innovative products and services reached 29.07 million people
Digital content services reach 29 million members
Smart customer service reaches 340,000 users per month
Coverage rate of village image surveillance or river hydrology/flood image surveillance reaches
36% (in a total of 12 townships)
First to launch the sales promotion package to combine a free OP audio-video home-theater set with a 60-month contract, with 5,800 packages sold from September to December 2022.
Mymoji 3D digital twin models have been experienced more than 5,000 times.
The accumulative sales of Google Nest series of smart speakers reached 470K, and the households
penetration rate of smart home reached 5.2%
USPACE shared parking spaces have reduced 2,000 tons of carbon emissions, which is equivalent to 5.13
times the annual adsorption capacity of the Daan Forest Park.
2023 Goals:
5G population coverage rate reached to 80%
Advanced telecommunication users account for 30% of total users.
Coverage rate of wired high-speed network service reaches 84% of operating areas
Users of innovative products and services reaches 29 million people
Digital content services reach 28 million members
Smart customer services reach 350,000 users per month
Coverage of village image surveillance or river hydrology/flood image surveillance reaches 39% (in a total of 13 townships)
2025 Goals:
5G population coverage reach 90%
Advanced telecommunication users account for 36% of total users
Coverage rate of wired high-speed network service reaches 88% of operating areas
Number of users for innovative products and services reaches 33 million people
Digital content services reach 31 million members
Smart customer services reach 450,000 users per month
Coverage rate of village image surveillance or river hydrology/flood image surveillance reaches
48% (in a total of 16 townships)
