26 public welfare microfilms helped NPO raise more than N$ 29 million.
Total of 8 mobile application services benefit more than 6 million people
Transformed into Tech The Dreamers
The effort has been concentrated on 2 major programs focusing on "public welfare
micro-films" and "mobile applications," we used our technological leverage to overcome bottlenecks,
deliver greater impact and launch digital public welfare initiative. In 2021, the 9th microfilm
“Invisible Children” and “One in Ten Thousand Special You” were launched, which respectively focused on
the rights and interests of stateless children and the rare disease children. They all reached the
click-through goal and issued a total prize of NT$ 200,000, driving the fund-raising to grow by 14.93%
to more than NT$ 2.85 million.
In 2021, TWM published “PAIA, an online platform for machine learning”, which broke the
territorial restrictions and was not affected by the pandemic. As long as there was a network, it was
still possible to learn AI programs remotely at any time, thus expanding the influence of science and
technology education. In 2021, PAIA platform accumulated nearly 2,700 registered members and uploaded
nearly 3,900 AI codes.
From 2012 to 2020, TWM joined hands with 36 NPOs, social enterprises and 17 groups of film,
television and music creation teams for 9 sessions, and embraced love with technology to make love
infinite. In 2021, the tenth year of the public welfare driven by science and technology, it is
officially transformed into Tech The Dreamers. It integrates Taiwan Mobile Foundation, Social Enterprise
Insights, and AppWorks to focus on technology empowerment, support innovative solutions, promote social
welfare and exchanges in the field of science and technology, and help more public welfare value
propositions to sprout in the local area. In its first session, the social enterprise Silver Gate was
selected for its APP which create food delivery and long-term care resources for elders with scientific
and technological strength. The APP is scheduled to be officially launched in March 2022.
Bilingual Online
20 TWM volunteers recruited to accompany children to learn English and transnational culture online.
556 students participated the accompaniment by 138 classes, and volunteers invested 552 hours.
In response to the COVID-19 pandemic, Bilingual Online English - Distance Volunteer
Accompanying Program was launched in July 2021 to solve the social problem of the lack of learning
guidance for economically disadvantaged students, and to facilitate pandemic zero contact. Nineteen TWM
volunteers were recruited to serve as English teachers and teach classes weekly with their own
textbooks. TWM joined hands with Taiwan Fund for Children and Families and the Rescue association to
open a normal online English accompanying course. Under the COVID-19 pandemic impact, Taiwan Mobile
continues to convey English fun and enthusiasm online.
iSharing Volunteer Platform
The revision and upgrade of iSharing Volunteer Platform was launched in March 2022.
iSharing is a public a charity matching platform (with a website and an app), which
integrates the needs of public welfare organizations and the general public to find volunteers, raise
materials and donate money. Since the platform was launched in 2014, the program and system need to be
updated and its functions expanded.
In 2021, TWM cooperated with Chiun Mai, a subsidiary of Foxconn Group, to renovate and
optimize the system architecture. With the new RWD(Responsive Web Design), the volunteer function was
faster according to NPO requirements, and the back end management interface was upgraded again, so that
everyone can do public welfare anytime, anywhere, and love can be more accurately and efficiently
transmitted to every corner of the world. TWM continues to launch large-scale initiatives to mobilize
resources, volunteers, and digital donations through the iSharing Volunteer Platform, which is aimed at
bringing more participants together, doing whatever they can to bring society joy.
5180 Mobile Donation
23,240 donations total NT$11.7919 million were received in 2021
134 social welfare groups joined
In 2021, 23,240 donations totaling NT$11.7919 million were made. The immediacy and
convenience of making donations via mobile devices is coupled with a core technology of the telecom
industry – IVR (Interactive Voice Response) – along with an app and back-end services by providing users
with donation options of NT$100, NT$200, NT$300, NT$500, NT$1,000, NT$1,500, NT$2,000, NT$3,000 and
NT$6,000. Users can also make donations quickly and securely by either adding donations to payments of
their telecom bills or requesting donation receipts online. The "5180" mobile donation hotline has also
been toll-free since March 2016, a move that gives back to all social welfare groups that participate in
the 5180 mobile donation programs.
Mobile Health
2021 services: 6,178 people
Serving a total of 79,356 people
Cooperate with Taitung Christian Hospital to go deep into the countryside, and support the
communication equipment for mobile medical vehicles such as SIM card, wireless sharer, notebook
computer, for a long time. Before, it was impossible to immediately synchronize patients' medical
records in remote areas when there were no resources. Now, with the network connection, doctors can
directly connect to the outpatient system inside the hospital when visiting in rural areas, and they can
instantly log in to access the visiting information, inquire about patients' medication records, check
data and other information, thus greatly improving the visiting efficiency, ensuring the medical care of
all disadvantaged groups, and shortening the medical gap between urban and rural areas. By 2021, 4,254
people were served.
myAngel Care for Family with Dementia Patients & Senior Counter
Served more than 11,000 elders and cared for their families, with users in 319 towns and cities.
More than 2,500 people visited the Senior Counter each month.
yAngel Technology Care is a lost prevention and emergency rescue service developed TWM by
making use of IoT communication technology, including a watch for the elderly, myAngel App for family
members to care for the elders, and a search and inform platform for the public. By the end of 2021,
more than 11,000 elders and caring families in 319 towns and cities across Taiwan have adopted myAngel
to prevent demented elders from getting lost or provide tools for elders to send emergency messages when
they live alone.
Taiwan Mobile set up the first Senior Counter store in Taiwan in September 2021 to display
all kinds of technology care products and innovative services, and to provide opportunities for elders
and their families to actually try and experience them on the spot. During the COVID-19 pandemic, TWM
provide the lectures of science, technology and health for senior citizens, let the technology-assisted
care to improve the quality of life could reach more families caring for the elders.
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