Enable welfare with technology

Tech The Dreamers
  • Mobilized Nearly 9,000 Citizen Scientists, Collected 19,000+ Marine Data Entries
  • Developed Real-Time Interactive "Ocean Data Center" AI Chatbot
  • Supported 4 Farmers with IoT Smart Monitoring Systems

Rooted in the concept of "Tech for Regeneration," the initiative integrates Taiwan Mobile's core ICT capabilities and offers up to NT$2 million in dream funding to co-create SDG-aligned tech solutions with social innovation teams. Since 2023 to 2024, the program supported BlueTrend, which launched "AI Ocean"—an AI-powered marine species database—mobilizing nearly 9,000 citizen scientists and collecting over 19,000 marine entries. It has since expanded to connect six major data sources, compiling over 500,000 characters into an ocean-centered "Ocean Data Center" AI chatbot, applicable to education, research, and tourism, and boosting Taiwan's marine research capacity while preserving biodiversity.

In response to climate change's impact on traditional farming, the program also collaborated with AgriWeather to help four farmers adopt IoT-based smart monitoring tools, moving toward sustainable agriculture.


iSharing Volunteer Platform
  • Cumulative activity registrations: 7,446 people.
  • Cumulative activities listed: 2,732, including volunteer activities and material fundraising activities.
  • In 2025, a total of 11 corporate volunteer activities were held, with 1,094 participations and 9,843 service hours.

WeLove Volunteers is a public welfare matching platform, including both web and app versions. Since its launch in 2014, the platform has integrated the needs of public welfare organizations and the general public for volunteer recruitment, material fundraising, and charitable donations.

Due to a clear gap between platform usage and positioning, TWM plans to reorganize resources in 2026. Platform functions will be integrated into the existing platforms of Taiwan Mobile and Taiwan Mobile Foundation, and the transition of WeLove Volunteers will be carried out in phases.


5180 Mobile Donation
  • In 2025, donation amount reached NT$7,984,900, with 16,764 donations.
  • Cumulative donation amount reached NT$173 million, with 367,893 donations.
  • A total of 144 social welfare organizations have joined the platform.

Leveraging the immediacy and convenience of mobile payment, together with the telecommunications industry's core technologies, including IVR (Interactive Voice Response), APP, and back-end services, 5180 Mobile Donation provides users with donation options of NT$100, NT$200, NT$300, NT$500, NT$1,000, NT$1,500, NT$2,000, NT$3,000, and up to NT$6,000.

Users can pay donations together with their telecommunications bills and request donation receipts online, making the process safe, fast, and convenient.


Mobile Healthcare
  • Taitung Christian Hospital mobile mountain medical vehicle services in 2025: 2,342 participations; cumulative services to date: 98,929 participations.
  • In 2025, TWM provided mobile enterprise group services to the CANLOVE Association, reaching 29,306 participations.

TWM has worked with Taitung Christian Hospital to provide services in rural areas and has long supported the communications equipment of mobile medical vehicles. In 2025, the service reached 2,342 participations, helping ensure medical care for disadvantaged groups and narrowing the urban-rural healthcare gap.

TWM also sponsored the "Forget Worries 880" depression telephone counseling hotline project of the CANLOVE Social Service Association, R.O.C. Through warm telephone listening services and empathy group workshops, the project promotes emotional health awareness and further supports depression care and recovery.


myfone Stores Support in Public Welfare Initiative
  • myfone stores offered 4 public welfare campaigns, equivalent to sponsorship exceeding NT$3.78 million.

While actively engaging in community activities, myfone stores also support public welfare by leveraging their retail network, enabling consumers to become more aware of various social issues and the needs of disadvantaged groups, and raising attention about social care, art promotion, and environmental protection.

Songshan Cultural and Creative Park is a popular new leisure destination in Taipei City. In addition to hosting cultural and creative industries, the mall and other park facilities attract people of all ages. The LED wall outside the myfone store is the most prominent and effective digital media platform in the park. Public welfare videos are also broadcast on in-store televisions, ensuring that customers are exposed to the latest social issues when they visit.

Store TV Rotation Placement Content Exposure Period Period
Equivalent Free Placement Value, NT$
  1 Dream Big 8.0, TWM x Go Go Taiwan program 30 seconds 30 days $711,600
2 TWM Sun Moon Lake Fireworks Concert 60 seconds 30 days $1,449,800
3 2025 Taiwan Mobile Open 15 seconds 15 days $180,875
4 2025 Solar for Good 30 seconds 60 days $1,444,500
Subtotal $3,786,775

Buddhist Tzu Chi Charity Foundation x TWM Corporate Goodness Project
  • Since 2024, applications have accumulated to more than 800 mobile numbers, with Corporate Goodness Funds exceeding NT$770,000.

In June 2024, TWM and the Buddhist Tzu Chi Charity Foundation jointly signed a memorandum of understanding (MOU), for corporate goodness cooperation. Leveraging TWM's technological capabilities and industry experience, the Company launched the "You Apply, We Donate" corporate goodness tariff plan for Tzu Chi employees, volunteers, and their relatives within the second degree of kinship. The first month's monthly fee is allocated as Corporate Goodness Funds.

In 2025, cumulative donations exceeded NT$770,000. Going forward, TWM will continue to use the Corporate Goodness Funds to support the donation of digital tools to disadvantaged students, narrow the educational digital divide, and promote digital empowerment in senior communities, advancing cross-generational technological inclusion and implementing digital equality and social good.