Mobilized Nearly 9,000 Citizen Scientists, Collected 19,000+ Marine Data Entries
Developed Real-Time Interactive “Ocean Data Center” AI Chatbot
Supported 4 Farmers with IoT Smart Monitoring Systems
Rooted in the concept of “Tech for Regeneration,” the initiative integrates Taiwan Mobile’s
core ICT capabilities and offers up to NT$2 million in dream funding to co-create SDG-aligned tech
solutions with social innovation teams. Since 2023 to 2024, the program supported BlueTrend, which
launched “AI Ocean”—an AI-powered marine species database—mobilizing nearly 9,000 citizen scientists and
collecting over 19,000 marine entries. It has since expanded to connect six major data sources,
compiling over 500,000 characters into an ocean-centered “Ocean Data Center” AI chatbot, applicable to
education, research, and tourism, and boosting Taiwan’s marine research capacity while preserving
biodiversity.
In response to climate change’s impact on traditional farming, the program also collaborated
with AgriWeather to help four farmers adopt IoT-based smart monitoring tools, moving toward sustainable
agriculture.
iSharing Volunteer Platform
In 2024, a total of 9 corporate volunteer activities were organized, involving 816 participants and
contributing 7,749 volunteer hours.
The platform currently supports 583 nonprofit organizations (NPOs).
Cumulative event registrations have reached 6,987 people.
A total of 2,712 events have been posted on the platform.
Membership numbers have grown to 10,248 users.
In 2024, the iSharing “Warmth of the Heart” campaign collected 430 gifts.
The iSharing Volunteer Platform (available on both web and app) has been in operation since
2014, serving as a comprehensive matching hub for nonprofits and the public to find volunteers, collect
resources, and facilitate donations.
Since its inception in 2015, the “iSharing Volunteer Platform” campaign has been held every
two years, dedicated to fulfilling Christmas wishes for disadvantaged groups. The 2024 campaign, marking
its seventh edition, partnered with the Mustard Seed Mission and Taiwan Early Childhood Development &
Intervention Association. Over 18 days, the campaign collected 430 gifts through the iSharing Volunteer
Platform. Taiwan Mobile corporate volunteers then packaged the gifts together and delivered them to
children on Christmas Day, bringing warmth and hope to the community.
5180 Mobile Donation
Cumulative donation amount from 2006 to 2024 : NT$165 million ; and total number of donations from
2006 to 2024 : NT$351,129
Total number of social welfare groups joined : 141
Utilizing the immediacy and convenience of mobile device payments, TWM combines core
telecommunications industry technologies such as IVR (Interactive Voice Response), APP,
and back-end services to offer users donation options ranging from NT$100, 200, 300, 500,
1000, 1500, and 6,000. These donations can be conveniently made along with telecom bill
payments, and donation invoices can also be requested online, ensuring a safe, fast, and
convenient process. Additionally, since March 2016, the 5180 Mobile Donation service has
eliminated handling fees for account collection, ensuring that all funds go directly to the
cooperating social welfare groups.
Mobile Health
2024 Taitung Christian Hospital mountain touring medical vehicle service : 5,442 people, cumulative
service : 96,587 people
Canlove Social Service Association mobile enterprise group service : 28,852 people
Cooperating with Taitung Christian Hospital to reach remote areas, TWM has long supported
the communication equipment of Mobile Medical Vehicles. In 2024, the service reached 5,442 patients,
ensuring medical care for vulnerable groups and reducing the gap between urban and rural healthcare.
myfone Stores Support in Public Welfare Initiative
myfone stores offered 8 public welfare campaigns, equivalent to sponsorship exceeding NT$10.8
million.
While actively engaging in community activities, myfone stores also support public welfare
by leveraging their retail network, enabling consumers to become more aware of various social issues and
the needs of disadvantaged groups, and raising attention about social care, art promotion, and
environmental protection.
Songshan Cultural and Creative Park is a popular new leisure destination in Taipei City. In
addition to hosting cultural and creative industries, the mall and other park facilities attract people
of all ages. The LED wall outside the myfone store is the most prominent and effective digital media
platform in the park. Public welfare videos are also broadcast on in-store televisions, ensuring that
customers are exposed to the latest social issues when they visit.
Donation of Hearing Amplifiers
In 2024, donated 100 hearing amplifiers (worth NT$2.29 million) to 6 NPOs
3-minute sound fitting enables seniors in remote areas to enjoy the sounds of life
Taiwan Mobile leverages technology to help seniors in remote areas overcome social isolation
caused by hearing loss. Addressing common discomforts of traditional hearing aids such as ear canal
blockage and noise interference, Taiwan Mobile donated 100 units of the “Comfort Open-Fit Hearing
Amplifiers” to five nonprofit organizations. This support enables economically disadvantaged seniors in
rural areas to regain their hearing and restore normal daily routines, which helps reduce loneliness,
delay cognitive decline, and enrich their sound-filled lives. When used in medical institutions, these
devices also improve communication efficiency during consultations and enhance the quality of healthcare
services.
