100 volunteers participated in the New Year Banquet Volunteer Service for Senior Citizens, a 68%
increase year-over-year
17 consecutive years of volunteering in Hualien to accompany disadvantaged elderly
Completed 315 Lunar New Year gift pledges within 8 days
Since 2008, TWM has hosted the New Year Banquet Volunteer Service for Senior Citizens in
Hualien for 17 consecutive years. The "Dragon and Phoenix Dance to Welcome the New Year 2024 I'm the
Best" event brought together over 100 TWM volunteers in Shoufeng Township, Hualien. They accompanied 100
elders and disabled individuals from the Hualien area to purchase festive goods and enjoy a dinner
together.
In 2023, through the "iSharing Volunteer Platform," TWM successfully collected 315 Lunar New
Year gifts for elders, meeting the subscription target in just 8 days. Staying true to the spirit of
"Spreading Love with Technological Solutions," TWM used technology to accompany elders during the
epidemic. In 2024, they introduced an innovative breakthrough by using TWM's MyMoji service for the
first time. This helped elders create AR virtual avatars to welcome the New Year, making the event more
exciting and memorable with the coolest poses against the festive background.
Multiple Rate Plan
Year-over-year growth of children plan applications increased by 24%
Number of valid users Children plan
Caring for Foreign Migrant Workers and Disadvantaged User Groups :
In 2023, TWM continued to provide discounts for disadvantaged groups such as students, seniors, and people with disabilities. For foreign migrant workers who have left their hometowns to work in Taiwan, multiple prepaid card discounts were offered, including: 4G 30-day Internet access for NT$599, offering 30 days of unlimited Internet (with speed decreasing to 5Mbps once a certain data quota was reached) and free intra-network, domestic, and international voice calls; and 4G 180-day unlimited Internet (with a maximum download speed of 12Mbps) for NT$1,794, allowing migrant workers to enjoy value-for-money mobile Internet services without any binding.
Additionally, the children plan, launched in 2019, provides free in-network services with a low monthly payment. Tailored to the needs of children of different ages, it offers 1.5Gbps and 3.5Gbps Internet traffic (reduced to 1Mbps/3Mbps for unlimited use), allowing parents to contact their children anytime via smartphones/devices to ensure their safety. By the end of 2023, the cumulative number of applications was 122,802.
Low-income Households Television Subsidy
Total Support in 2023 :
Provided viewing discounts to 4,996 low-income households, with total viewing fee
discounts and installation fee exemptions for new applicants amounting to NT$28.6 million
In line with the principle of giving back to society, Taiwan's large broadband TWM Broadband has been cooperating with local county and city governments since 2011 to support low-income households.
Registered low-income households can enjoy free basic channel viewing fees by submitting relevant supporting documents. Additionally, first-time applicants benefit from free installation fees, helping users access a wider range of information and reducing the digital divide.
Outstanding store managers' community services
Over the years, a total of 79 people selected as Excellent Store Managers, of which 14 have been named Outstanding Store Managers
Participated in 235 charity activities over the years, with a total of approximately 4,035 people
For ten consecutive years, TWM has participated in the Taiwan Chain Stores and
Franchise Association's (TCFA) "National-wide Outstanding Store Manager Selection." TWM store managers embody the company's people-oriented corporate spirit, leading their teams in various community activities. These include caring for the elderly and children, participating in Earth Day by turning off store lights to save energy, caring for stray animals, donating blood and supplies, and integrating stores into the community to enhance the company's local influence.
In 2023, the first TWM store manager to be awarded "Outstanding Store Manager"
was from the Zhongshan franchise store in Tanzi District, Taichung City. This manager effectively used the free LINE official AI translation robot to communicate with foreign migrant workers in Tanzi Industrial Park, assisting them with complex issues related to mobile phones and the Internet. Additionally, he and his colleagues learned mobile phone repair skills. On one occasion, a user brought in a faulty phone containing a photo of a deceased family member. Thanks to his skilled repair work, the phone was fixed, and the user was moved to tears upon seeing the
cherished photo again.
Video Production Camp, Public Welfare Writing Class, and Little Anchor Camp
Video Production Camp
A total of 3 activities held in 2023, with 90 residents participating.
With the advent of the internet short video era, many stories are conveyed through videos. To give back to the community, under the guidance of the Department of Information, New Taipei City Government, the Public Access Channel Activation and Utilization Committee and Cable Television held the "Video Production Camp" in various villages. University teachers were specially hired to teach the elderly, district chiefs, and volunteers. It was hoped that students would use their mobile phones to record the beauty of their hometown and promote it. From adjusting the length of the video, special effects and
subtitle editing, to music, under the step-by-step guidance of the teacher, the students gradually achieved results, recorded their lives, and shared them with family or friends.
Public Welfare Writing Class
A total of 1 event was held in 2023, with 21 school children participating
To provide children with a fulfilling summer vacation, Cable Television and United Daily News collaborated to combine media resources with the cable television platform, bringing a unique learning opportunity to children. Through this writing class, children explored different writing themes and styles, stimulating their creativity and imagination. Professional teaching improved the reading and writing skills of students from disadvantaged families in elementary and junior high schools in the district and increased their interest in learning. The initiative aimed to implement educational support for every student through various levels of engagement and empowerment.
Little Anchor Camp
A total of 4 Little Anchor Camp activities were held in 2023, with a total of 78 students, 3 schools, and 1 social organization participating.
In the fourth quarter of 2023, the New Taipei City Parent-Child Education Association and Cable Television system jointly organized the Little Anchor Camp event. This year, cooperation partners expanded beyond elementary schools to include junior high schools, senior high schools, and social institutions, inviting more students to step outside their campuses and engage in a diverse learning environment.
The camp's activities covered media literacy, news production, and other processes. Participants had the opportunity to enter the sound stage and stand at the anchor station to report the news, experiencing what it feels like to be an anchor. These activities allowed students to practice catchphrases, develop their expression skills, and build self-confidence, offering school children a broader learning experience and enriching their lives.
