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Caring for Foreign Migrant Workers and Disadvantaged User Groups:
In 2024, TWM continued to provide special offers for disadvantaged groups, including students, seniors, persons with disabilities, and low-income households. For migrant workers striving in Taiwan far from home, a variety of prepaid card offers are also available, such as the 4G 30-day unlimited data plan for NT$599, which provides unlimited data (speed reduced to 5Mbps after quota) for 30 days, along with free in-net, domestic, and international call credits; and the 4G 180-day unlimited data plan (up to 12Mbps download speed) for NT$1,794, allowing migrant workers to enjoy value-packed mobile internet services without a contract.
Since 2019, the Kids Care Program has also offered affordable monthly plans with free on-net calls and data packages tailored to children of different age groups, including 1.5GB and 3.5GB data options (with unlimited data at reduced speeds of 1Mbps or 3Mbps after the quota is reached). This allows parents to stay in touch with their children via smartphones or devices and ensure their safety at all times. By the end of 2024, the program had 127,734 active users.
TWM Broadband's cable TV operators uphold the principle of giving back to society. Since 2011, they have actively supported local government policies to assist low-income households. Registered low-income households can present relevant documentation at service counters to enjoy free basic channel viewing. First-time applicants are also eligible for a waiver of installation fees. These measures provide users with more diverse channels to access information, helping to reduce the digital divide.
Our 12-consecutive-year participation in the Taiwan Chain and Franchise Association (TCFA) 'National Outstanding and Distinguished Store Manager Selection' underscores our long-term dedication to talent cultivation and community engagement. Led by store managers, our retail teams actively drive philanthropic initiatives—including senior care, environmental recycling, and blood donation campaigns—to fulfill our commitment to corporate social responsibility.
The 'Consumer Technology Advisor' certification has further strengthened our stores' professional capabilities, enabling teams to assist customers in experiencing AI-driven smart lifestyles. Concurrently, by aligning with government anti-fraud campaigns, our stores have deepened community trust, successfully embodying our core corporate ethos: 'Connecting Hearts with Technology.
With the advancement of digital technology, video creation has become an important communication method in modern society. However, disparities in digital resources and learning opportunities remain a challenge for many communities. To address this, TWM partnered with local governments and community organizations to promote the "Digital Media Academy – Image Production Camp." Through courses on mobile photography and video editing, the program enhances digital literacy, narrows the digital divide, and empowers people to benefit from technology in their daily lives.
Participants spanned various age groups and included community residents, village leaders, district office staff, and seniors. Under the guidance of professional instructors, attendees learned mobile photography techniques and video editing skills, applying their knowledge to daily life and sharing on social platforms. For many senior participants, this was not only a learning journey but also a new way to interact with family and friends, making digital technology a bridge for emotional connection.
To promote media literacy education and support youth development, our cable TV operators partnered with local governments to organize the Kids Anchor Camp, providing students with an engaging and hands-on learning experience.
The program combined media literacy education with an introduction to news production and broadcasting. Through interactive sessions and studio-based activities, students explored the fundamentals of journalism, learned how news is created and delivered, and experienced presenting news from a professional anchor desk.
By participating in real-world broadcasting activities, students enhanced their public speaking, communication, and presentation skills while gaining greater confidence in expressing themselves. The program also strengthened their understanding of responsible media consumption and the importance of critical thinking in today's information-rich society.
Through this initiative, we aim to inspire young learners to develop media literacy from an early age, build self-confidence, and cultivate the communication skills needed to thrive in the digital era.
To promote environmental education and help students see a different side of Taiwan, local cable TV operators partnered with the Beyond Beauty Foundation to host the "Beyond Beauty – TAIWAN FROM ABOVE Campus Lecture" at Tamsui Junior High School. Through aerial imagery, students gained a new perspective on their homeland and their environmental awareness was heightened.
The event featured Foundation Director Chi Ting-Huan as the guest speaker, who used lively storytelling and stunning aerial footage to guide students in exploring Taiwan's environmental changes and the importance of conservation. Students actively participated in the Q&A session, demonstrating great interest and enthusiasm for learning.
Cable TV operators have long been committed to community engagement and will continue to promote environmental education and local development through diverse activities, aiming to create a better living environment for the next generation.
