Taiwan Mobile has a sustainable operation system. In 2015, the Code of Practice for Corporate Social Responsibility was formulated, promoting long-term sustainable actions based on the Code.
In 2019, the Sustainable Development Department was established to carry out planning and sustainability-related projects. In order to internalize ESG in all departments of the organization, the board of directors, the highest accountable decision-making, vertically managed and synchronized supervision by various committees, linked to the senior managers of each department. Through irregular internal education and training, require senior executives and relevant colleagues to communicate key ESG strategies and implementation methods. In 2017, the board of directors has included ESG performance self-assessment and entrust an external association to conduct an effectiveness evaluation every three years.
Through vertical management from the board of directors to each department, carry out the sustainable management of enterprises into the organization. The procurement department is responsible for the promotion of the supplier's ESG plan, And regularly report the management performance according to the progress.
Taiwan Mobile has built a sustainable supply chain management system through innovative activities, integrated three aspects of environment, society, and governance (ESG) to manage suppliers systematically, and established seven management priorities:
Taiwan Mobile has started to train suppliers on taking comprehensive inventories of greenhouse gas emission sources and improving the inventory data quality while deepening their sustainable awareness of the impact of carbon emissions.
In 2022, Taiwan Mobile completed 2021 carbon emissions inventories for 129 Tier-1 key suppliers and on-site audits of 10 suppliers.
In 2022, Taiwan Mobile held the first Supplier Carbon Reduction Forum, inviting key carbon-emitting suppliers to share international carbon reduction trends and industry case studies and exchange expectations for carbon reduction actions with supplier partners. Through two-way communication and deepened engagements with suppliers, 15 have responded to join Taiwan Mobile to work towards the plan of 23% carbon reduction of the supply chain by 2035.
The inventory results in 2020 established the base year for Taiwan Mobile's target of the greenhouse gas reduction plan. The major supply chain emissions of TWM are transportation logistics and information service suppliers. The main engagement suppliers were identified according to their emissions, and reduction targets and strategies will be designed for each supplier's industrial category to promote suppliers' carbon reduction jointly.
For the continuous strengthening of ESG Supplier agreement, Taiwan Mobile has ESG-related courses both internally and externally, and internally provides sustainable courses for all employees such as TCFD、CDP、SBTi Carbon reduction pathway, sustainable practical lecture, ESG disclosure, etc., Relevant personnel are required to participate, and 50 hours of courses are required every year.
Externally, circular economy forums, supplier conferences and other activities are held, in addition to inviting suppliers to participate, responsible purchasers are also required to participate, synchronously coach and communicate with suppliers.
Supplier Conference to be held in 2022 to commend suppliers with outstanding performance in sustainable management, in addition, TWM began to implement the supply chain carbon management plan in 2018, and guides suppliers to conduct greenhouse gas inventory every year, TWM completed 129 supplier carbon inventory and 10 supplier carbon on-site audit in 2022. During the inspection period, relevant education and training are carried out simultaneously to improve the quality of the inspection data, and at the same time let suppliers understand the purpose of the inspection and deepen their understanding of carbon emissions.
In addition, TWM held the first “TWM Carbon Reduction Forum”, join hands with 15 suppliers to respond to SBTi's carbon reduction commitment, invite suppliers to jointly understand the importance of carbon reduction.