Society

Vision
Breaking down obstacles caused by long-standing value systems, including poverty, inequality, unequal resource distribution and so on with innovative technology models and applications.
Corresponding to one Zetta Connected 2030 theme: Realizing Social Potential
Primary SDGs addressed: 1/3/4
Secondary SDGs addressed: 2/5/8/9/10/11
Material topics addressed: giving back to the society, digital inclusion and social innovation, social emergency responses
Correspond to five major stakeholders: Employees/Communities& NGOs, Customers, Rating agencies, Media
Social Inclusion Concept Map
Social Inclusion Highlights in 2022
  • Boost cumulative public interest and social care sponsorships and donations to NT$1.337 billion
  • Digital Seedlings: Invested over 70 million public welfare resources to provide unlimited mobile data access, assisted 127 organizations in applying and benefitted 10,928 students.
  • Launched the "Donation of Second-hand Tablets and Mobile Phones to Rural Areas" project: Collected 260 second-hand digital devices within three months and donated to seven NPOs for their service cases.
  • Bilingual Online: 24 TWM volunteers accompanied 999 students to learn English online (1,088 hours in total) for 272 classes.
  • Nurture OTT audiovisual talents by awarding the myfone Award. The total number of entries exceeded 510,000 pieces from 2007 to 2022, producing 48 public welfare videos.
  • Promoted technology education to benefit 82,000 people
    − Coding fun
    − Digital Learning centers
    − Fly High with Digital Wings
  • Supported two social enterprise teams with nearly 2 million dollars in cultivation prizes through the Tech The Dreamers program.
  • Established 17 fixed-point disaster prevention and rescue mobile communication platforms and optimized 10 existing mobile communication platforms.
2023 Goals
  • The sponsorships and donations for public interest and social care since 2003 amount to NT$1.158 billion
  • Since 2007, TWM has contributed to education equality through digital technologies, reaching a total of 2.8 million people
  • Since 2018, TWM has reached a total of 300,000 people through its own channels to boost sustainability and education
  • The number of disadvantaged people (students/the elderly/physically challenged/migrant workers) who benefit from the discounted plan grew 1.14 times compared with 2022
2025 Goals
  • The sponsorships and donations for public interest and social care since 2003 amount to NT$1.3 billion
  • Since 2007, TWM has contributed to education equality through digital technologies, reaching a total of 2.99 million people
  • Since 2018, TWM has reached a total of 400,000 people through its own channels to boost sustainability and education
  • The number of disadvantaged people (students/the elderly/physically challenged/migrant workers) who benefit from the discounted plan grew 1.36 times compared with 2022
Social charitable contributions and sponsorship:
All donations are in strict adherence to Company policies and all are appropriate welfare donations. Information on charitable contributions and sponsorship as below table ：
Contributions/sponsorship to: Description Total amount in 2022 (NTD)
Low-income Households TWM offered special cable TV discounts to disadvantaged groups, such as senior centers, nursing homes, local community activity centers and other social welfare organizations $29,311,096
Multiple Rate for disadvantaged groups TWM provided special discounts to disadvantaged groups such as students, seniors and physically handicapped person. $101,084,922
Disadvantaged students for online languages learning TWM has released enrollment for free and provide more than 400 sets of multimedia online learning materials in four languages. $429,572
Rural Households TWM increased the construction of mobile broadband networks in remote areas so as to increase the coverage of radio waves in remote areas. $1,268,000
Taiwan Fund for Children and Families TWM has provided the LED wall, an effective and high-profile digital media, for the display of charity ads free of charge, and we continue to disseminate correct information and bring awareness regarding social care, promotion of the arts and environmental protection to the general public. $7,500,000
“Upcycle, Create Possible” project, which called on consumers to recycle their old phones and tablets
Genesis Social Welfare Foundation
Solar for Good Green Energy Initiatives
16th myfone Mobile Composition Awards
TWM Concert
Chinese Christian Relief Association TWM’s philanthropic contributions to support/sponsor non-profit, education, or arts organizations. $29,941,455
Taiwan Green Energy for Charity Association
A Kernel of Wheat Foundation
Taiwan Mobile Foundation
Foundation for Excellent Journalism Award
Kanner Foundation of Taiwan
National Culture and Arts Foundation
Taiwan Fund for Children and Families
World Vision Taiwan
United Way of Taiwan
I-Link Community Services Association
Taiwan Olive Garden Care Association
Chung Yi Social Welfare Foundation
Chinese Taipei Road Running Association
$169,535,045