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| Priorities | SDGs Alignment | Description of alignment between priority and your business drivers. | Business Benefit KPI | Social / Environmental Benefit KPI |
|---|---|---|---|---|
| Broadband service in each village and tribe |
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To enhance the quality of mobile broadband service in remote regions, we offer various telecommunication promotions, financial aid for mobile network and broadband application. Besides, to ensure that economically disadvantaged students and senior citizens are not excluded for 4G mobile, we have established promotional plans for them to apply for. In addition, promotional price has been launched for prepaid phone cards for international calls. This enables disadvantaged migrant to call their families at affordable rates. Moreover, we also offer broadband services in remote regions to implement the vision of “broadband service in each village and tribe.” We completed 15.5 kilometers fiber construction and the cost of maintaining universal service is nearly 1.41 million, and these construction could promote telecom development in remote regions. For KPI and priority information, please refer to 2021 ESG report CH3.3.2 Rural Broadband Construction & CH4.6.5.2 Multiple Rate Plan. | TWM provides various special offers to elders, children, students, disabled groups and remote communities in order to taking care their needs in communication, online learning and promote digital inclusion. In 2021, these special offers have brought over NTD 4,693million revenue for TWM. |
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| Spares no efforts in national sports development and promote the atmosphere of physical activity | 
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Since 2003 TWM has provided sponsorships to great sporting events by investing over NT$880M on athletic sponsorships in basketball, baseball, golf, judo, tennis, boxing, gymnastics, table tennis, marathon. TWM has not only sponsored the Fubon Guardians baseball team, but also brought 5G technology by implementing AR, VR360 and MEC to Xinzhuang Stadium, and broadcasted all games with its unique Multi-Angle View function. For 7 years on end, TWM has supported Taipei Marathon, boosting sports participation in combination with developing value-added 5G applications and services, including providing free SMS for organizer and stable 5G service for all runners during the event to lure more users. To boost the spirit of sports, Fubon Group and TWM offered awards and grants—US$175,000 in total to all Olympics medalists and TWM also provided iPhone 13 to all athletes participated in Olympics and Paralympics. For KPI and priority information, please refer to 2021 ESG report CH1.3. | TWM has sponsored many athletes and increased from 7 in 2019 to 17 athletes in 2021. TWM’s long supported domestic sports activities resulted in it winning “Sports Activist Awards” for 5 consecutive years. In 2021, TWM invited Kuo Hsing-Chun (weight- lifting player) to be “Open Possible Credit Card” ambassador attracting over 52 news reports which equivalent to NT$4.7M of media value. The TV ad has racked up over 5M views in 2 months and the card-issuing performance has grown by 8.3 times compared to last one in the first half year. Also, TWM invited 3 athletes as “iPhone 13 launch event” special guests and attracted over 117 news reports which equivalent to NT$16.70M of media value. Besides, TWM hosted the Olympics live stream celebration attracting over 266,000 viewers and over 124 news reports which equivalent to NT$27.54M of media value. During the Olympics, TV ad attracted over 10M views and approximately 10 thousand customers who applied for the internet service. | To boost participation in sports and Taiwan’s international reputation at the same time, TWM set the goal to support at least 1,200 events in 2025 and 2,500 events in 2030. In 2021, TWM not only actively sponsored a professional baseball team and the professional basketball team, also hosted the Taiwan Mobile Ladies Open, creating an international venue for Taiwanese athletes to compete with the best athletes from around the world. Besides, TWM has supported Taipei Marathon since 2014 which attracts over 20,000 runners every year and sponsored 2021Taiwania Ultra Trail for supporting ultramarathon at the same time. In 2021, TWM supported over 250 large-scale sports games and health enhancing activities to facilitate national health and boost participation in sports. TWM will continue exerting "Open Possible" spirit in support of local sports and looks forward to continuing to invest in more social welfare and sports activities to build a strong foundation in Taiwan's sports world. |
| Equal opportunity: Enhancing digital competitiveness | 
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In 2021, TWM continually provide free mobile data and myBook online language learning resources to vulnerable students by “Digital Wings”, assist NPOs to set up “E-learning center” to handle computer education courses in rural areas, and still create opportunities for students in rural areas to learn coding and use technology for innovation by “Coding Fun”. To ensure vulnerable students continually learning online during level 3 COVID-19 alert suspended in-person teaching since May 2021, we have initiated “One Student One Tablet” at first time to donated directly and raised fund from public for buying tablets. We have also launched “Bilingual Online” since July 2021 which recruit TWM’s volunteers to teach English for vulnerable students remotely every week, and furthermore our volunteers become a mentor to guide students find their passion for learning, please refer to 2021 ESG report CH4.6.3.1 Coding Fun. | TWM used True Value to measure economic benefit, the input from TWM and our partners, the feedback from students and volunteers, and the quantification of social benefit which Digital Wings, E-learning center, Coding Fun, One Student One Tablet and Bilingual Online contributed had created monetary value which equivalent to NT $1415.101M. | The KPI of priority 3 is the fulfillment of equal opportunity of education by digital
technology, for 2025 and 2030 are 5.16M people and 7.85M people. 1) The Digital Wings project upgraded the data plan from 6GB per month to unlimited to fulfill the need of online learning cause by COVID-19, and until the end of 2021, over 8,100 students had been benefit from the project. 2) E-learning center have continued to operate 23 locations. 3) Affected by COVID-19 in 2021, the Coding Fun project was modulated to held 6 online coding courses for vulnerable students and 46 volunteers and 176 students were participated. Also encouraged teachers to join PAIA(https://www.paia-arena.com/) training program for free which 58 teachers were attended. 4) The One Student One Tablet project raised over NT$8.2M donation within just two months, and 2,257 tablets were given away trough 7 NPOs. 5) In 2021, 20 volunteers participated in the Bilingual Online project and which benefited 556 students. |
| Type of Contribution | Total amount (NTD) |
|---|---|
| Cash contributions | $180,664,281 |
| Time: employee volunteering during paid working hours | $968,688 |
| In-kind giving: product or services donations, projects/ partnerships or similar | $179,695,593 |
| Management overheads | $9,033,214 |
| Contributions/sponsorship to: | Description | Total amount (NTD) |
|---|---|---|
| Low-income Households | TWM offered special cable TV discounts to disadvantaged groups, such as senior centers, nursing homes, local community activity centers and other social welfare organizations. | $29,372,519 |
| Rural Households | TWM increased the construction of mobile broadband networks in remote areas so as to increase the coverage of radio waves in remote areas. | $1,410,000 |
| Charitable activities "FUBON has got your back" for fighting the Covid-19 | TWM has provided the LED wall, an effective and high-profile digital media, for the display of charity ads free of charge, and we continue to disseminate correct information and bring awareness regarding social care, promotion of the arts and environmental protection to the general public. | $3,503,200 |
| 15th myfone Awards | ||
| Taiwan Fund for Children and Families | ||
| Solar for Good Green Energy Initiatives | ||
| Children and Elders in rural areas | TWM actively uses its core competencies and corporate resources to achieve social welfare and environmental responsibility. Through the care for the disadvantaged, the promotion of multiple cultural services, environmental protection and other multi-oriented volunteer services, the company, employees and the society are closely linked. | $430,862 |
| Chinese Christian Relief Association | TWM’s philanthropic contributions to support/sponsor non-profit, education, or arts organizations. | $39,062,479 |
| Taiwan People's Food Bank Association | ||
| A Kernel of Wheat Foundation | ||
| 21st Century Foundation | ||
| Taiwan Mobile Foundation | ||
| Foundation for Excellent Journalism Award | ||
| SING FU Happiness Foundation | ||
| National Culture and Arts Foundation | ||
| Taiwan Fund for Children and Families | ||
| World Vision Taiwan | ||
| United Way of Taiwan | ||
| Hondao Senior Citizen's Welfare Foundation | ||
| Jieh Huey Social Welfare&Charity Foundation | ||
| I-Link Community Services Association | ||
| Chinese Childrenhome & Shelter Association | ||
| Taiwan Olive Garden Care Association | ||
| Chung Yi Social Welfare Foundation | ||
| Chinese Taipei Road Running Association | ||
| Total | $73,779,060 |
