Society

Vision
Breaking down obstacles caused by long-standing value systems, including poverty, inequality, unequal resource distribution and so on with innovative technology models and applications.
Corresponding to one Zetta Connected 2030 theme: Realizing Social Potential
Primary SDGs addressed: 1/3/4
Secondary SDGs addressed: 2/5/8/9/10/11
Material topics addressed: giving back to the society, digital inclusion and social innovation, social emergency responses
Correspond to five major stakeholders: Employees/Communities& NGOs, Customers, Rating agencies, Media
Social Inclusion Concept Map
Social Inclusion Highlights in 2023
  • Total social care sponsorship and fundraising amounted to NT$1.483 billion.
  • Invested nearly NT$32 million in public welfare resources to provide unlimited mobile data access, assisted 5 units in matching applications, and benefited 1,245 students.
  • Collected 200 second-hand digital devices and donated them to 8 NPO service cases.
  • Supports OTT audio and video talents
  • From 2007 to 2023, the total number of entries exceeded 500,000, and 52 public welfare films have been produced.
  • Benefited more than 88,000 people through initiatives like Coding Fun, Digital Learning Centers, and Fly High with Digital Wings.
  • Supported 2 social enterprise teams with NT$2.5 million in training bonuses.
  • Built 9 fixed-point platforms and optimized 30 existing platforms.
2024 Goals
  • Since 2003, sponsorship and fundraising for public interests and social care total NT$1.229 billion.
  • Since 2007, digital technology initiatives have led and implemented equality of educational opportunities, reaching a total of 2.95 million people.
  • Since 2018, a total of 350,000 people have been exposed to sustainable concepts and education through TWM channels.
  • The cumulative number of disadvantaged groups (parents, children, students, seniors, disabled, and foreign migrant workers) benefiting from discounted rate plans increased by 1.25 times compared to 2022.
2025 Goals
  • Sponsorship and Fundraising: Since 2003, sponsorship and fundraising for public interests and social care will total NT$1.3 billion.
  • Educational Equality: Since 2007, digital technology initiatives will have reached a total of 2.99 million people, promoting equality of educational opportunities.
  • Sustainable Education: Since 2018, a total of 400,000 people will have engaged with sustainable concepts and education through TWM channels.
  • Rate Plans for Disadvantaged Groups: The cumulative number of disadvantaged groups (parents, children, students, seniors, disabled, and foreign migrant workers) benefiting from discounted rate plans will have increased by 1.36 times compared to 2022.
Social charitable contributions and sponsorship:
All donations are in strict adherence to Company policies and all are appropriate welfare donations. Information on charitable contributions and sponsorship as below table:
Contributions/sponsorship to: Description Total amount in 2023 (NTD)
Low-income Households TWM offered special cable TV discounts to disadvantaged groups, such as senior centers, nursing homes, local community activity centers and other social welfare organizations $28,600,000
Multiple Rate for disadvantaged groups TWM provided special discounts to disadvantaged groups such as students, seniors and physically handicapped person. $141,570,972
Disadvantaged students for online languages learning TWM has released enrollment for free and provide more than 400 sets of multimedia online learning materials in four languages. $522,000
Rural Households TWM increased the construction of mobile broadband networks in remote areas so as to increase the coverage of radio waves in remote areas. $1,199,000
2023 Taiepei Nuit Blanche TWM has provided the LED wall, an effective and high-profile digital media, for the display of charity ads free of charge, and we continue to disseminate correct information and bring awareness regarding social care, promotion of the arts and environmental protection to the general public. $7,806,667
Taiwan Mobile Ladies Open
See you at the Rally
Solar for Good Green Energy Initiatives
2023 Taiwan Lantern Festival in Taipei
TWM Concert
Chinese Christian Relief Association TWM’s philanthropic contributions to support/sponsor non-profit, education, or arts organizations. $26,731,318
Taiwan Green Energy for Charity Association
A Kernel of Wheat Foundation
Taiwan Mobile Foundation
Foundation for Excellent Journalism Award
Kanner Foundation of Taiwan
National Culture and Arts Foundation
Taiwan Fund for Children and Families
World Vision Taiwan
United Way of Taiwan
I-Link Community Services Association
Taiwan Olive Garden Care Association
Chung Yi Social Welfare Foundation
Chinese Taipei Road Running Association
Children and Elders in rural areas TWM actively uses its core competencies and corporate resources to achieve social welfare and environmental responsibility. Through the care for the disadvantaged, the promotion of multiple cultural services, environmental protection and other multi-oriented volunteer services, the company, employees and the society are closely linked. $127,000
TOTAL   $206,556,957