| Personal service innovation |
MyCharge |
9,11 |
- In 2025, MyCharge focused on enhancing charging stability,
operational efficiency, and user satisfaction, while expanding charging
roaming partnerships.
- Cumulative carbon emission reduction reached 760,000 kg as
of 2025.
- MyCharge integrated with LINE GO to provide charging station search and navigation functions, and partnered with LUXGEN to provide plug-and-charge services through the LuxClub App.
|
| OP PAY |
1,8,9 |
- Over 130,000 users have used the service since
launch.
- In 2025, transaction value increased by 65% compared to the
previous year.
|
| OP Insurance |
1,8,9 |
- TWM's one-stop innovative insurance service enables users
to purchase travel insurance, mountaineering insurance, or overseas
travel insurance directly through the Taiwan Mobile App.
- 17,819 insurance policies were issued in
2025.
- Policy subscriptions grew 3.2-fold in 2025.
|
| GeForce NOW |
8,9 |
- Since its launch, GeForce NOW has accumulated approximately 370,000 members.
- In 2025, the average monthly active users reached approximately 12,000, with access to over 2,300 games. Players used GFN for an average of over 25 hours per month.
|
| Enterprise Cloud Service Innovation |
Cloud-to-ground Integration Solution |
9,11 |
- Obtained three Tier III certifications from the Uptime
Institute.
- Use of green energy is expected to reduce annual carbon emissions
by approximately 14 metric tons per rack.
- Originally scheduled to achieve 100% renewable energy use in IDC
cloud data centers by 2030, but goal was reached six years ahead of
schedule in 2024.
|
| 5G Private 5G Network National Team |
9,11 |
- Developed Taiwan's first integrated 5G intelligent railway
application platform.
- Achieved over 93% real-time AI recognition accuracy for railway
tracks and platforms.
|
| D.E.E.P Tech Day |
- |
- In 2025, D.E.E.P. Tech Day focused on "OP AI", showcasing 15 cross-industry AI applications across three key themes, covering on-premises AI infrastructure, AI model innovation, and real-world AI applications.
- Since the inaugural D.E.E.P. Tech Day in 2023, Taiwan Mobile has developed over 100 AI business opportunities across sectors including finance, manufacturing, retail, logistics, healthcare, public services, and government.
|
| ICT core to Anti-Fraud Innovation |
Number Masking Service |
9 |
- By the end of 2025, 99.3% of suppliers had adopted the "Number Masking Service" for delivery personnel.
- The service was also extended to return and pickup orders through the "momo Secure Return Service."
|
| OP Scam Buster – Enterprise Edition |
8, 9 |
- Since launch, OP Scam Buster – Enterprise Edition has blocked over 500 million suspicious domains.
|
| OP Scam Buster – Personal Edition |
8,9 |
- Surpassed 300,000 app downloads
- Ranked #1 in its category on the App Store
- Accumulated over 1.8 million instances of flagged high-risk
communications
|
| Social Service Innovation |
Tech The Dreamers |
4,10 |
- AI Ocean Data Centre received recognition from the DwP International Awards.
- AI-driven SEL parenting strategies are expected to impact more than 150,000 children.
- Assisted five farmers in introducing IoT smart monitoring equipment.
|
| Coding Fun |
4,10 |
- Organized 4 technology camps, mobilizing 75 TWM volunteers and reaching 124 students.
- Local teacher training programs delivered 90 self-developed courses to 1,504 student participants annually; to date, 12,927 students have benefited from the initiative.
|
| OP Biz |
4,10 |
- Integrated AI delivery robots, 24-hour AI voice reservations, and online ordering systems.
- Reduced management costs and freed up 30% of manpower for SMEs.
|
| Carbon Reduction/5G Process Innovation |
Telecom server room& base station electricity saving |
- |
By applying AI technology to mobile communication network optimization, TWM achieved a total electricity saving of over 18 million kWh in 2025 through this innovative project. |
