Taiwan Mobile has 6 major innovation achievements.
Through using 5G and Internet of Things technology to create a connection between people, things and time and space, and create a future life beyond imagination with a forward-looking vision.
In 2022, a total of more than 20 product innovation proposals were incubated, and 15 projects with highlights in products, service and processes were selected as follows:
Please Swipe Left or Right View All.Commercial activity | Product/Project Name | Corresponding SDGs | Infographic / Presentation of statistics | Highlight of the Innovation |
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Integrate the mo coin ecosystem | Mobile & WiFi Package | 9, 11 |
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The Mobile & WiFi Package combines mobile and fiber optic Internet services in one package, providing users with a one-stop application to enjoy 5G high-speed mobile services and up to 1Gbps fiber optic Internet access at home. |
OP Life | 9, 11 |
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Personal service innovation | TWM Mobile Customer Service APP | 8, 9 |
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The TWM Mobile Customer Service App has multiple and practical self-service functions. In addition to intelligent contract renewal, real-time query of network/voice usage, fast payment, prepaid card recharge, activation of telecom bill collection service, and self-service application for popular digital services are also available. |
MyMoji | 9 |
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MyMoji plans that avatar users can be presented in the customer service platform system provided by Taiwan Mobile, and they can connect their digital identities to enter the Metaverse world in the future. | |
Telecom Finance (TWM Pay) | 1, 8, 9 |
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Investment in USPACE | 9, 11 |
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Smarter Home APP | 8, 9 |
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Taiwan Mobile's smart home ecosystem cloud platform integrates network environment, smart home appliances/devices, data and services for users. Users only need to download the Smarter Home APP to quickly connect Google Nest smart speakers. Cross-brand smart home appliances/devices can be easily voice-controlled or remotely operated by APP to help speaker users quickly upgrade to a smart home. Smart home upgrade kits are expected to be launched in the future. From network broadband establishment → smart home building → installation and application teaching → complete after-sales consultation, one-stop smart home services are provided to users. | |
Enterprise cloud service innovation | 5G AI Ready Platform System and Co-creation Laboratory | 1, 8, 9 |
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5G for Enterprise Private Network | 8, 9 |
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Smart Cloud for Children's Sensory Integration | 3, 8 |
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AI (information security) and anti-fraud innovation | Anti-Fraud Gatekeeper | 8, 9 |
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Taiwan's first telecom operator to perform fraudulent website detection services, combining information security, AI big data and exclusive detection technology with a technological telecom foundation to protect the public from fraudulent website or fraud apps. |
Secure Call | 9 |
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Secure Call is a Number Masking Service. Through the automatic transfer of temporary relay agent numbers, the real phone numbers of the sender and receiver are protected from leakage, which blocks fraud at its source and helps industries that require frequent telephone contact to enhance consumer information security, creating a win-win situation for both companies and consumers. | |
Social service innovation | Tech The Dreamers | 4, 10 |
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IoT smart agriculture was promoted, and social enterprise teams were led to focus on biodiversity issues. More sustainable values can be germinated locally, and technology can be used to help local creation. |
Coding Fun | 4, 10 |
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Taiwan Mobile volunteers are encouraged to serve as lecturers or teaching assistants, regardless of whether they have a programming background. They use their spare time to compile the content of the teaching materials into a teaching method that is easy for children to understand. Rural programming talents have been rooted and started with physical camps and teacher training. The seeds of programming education are continuously sprinkled in remote villages, building a bridge connecting remote villages with the world and empowering them digitally. | |
Carbon reduction/5G process innovation | Base station & telecom server | 9, 12, 13 |
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TWM's large-scale electricity consumption accounts for about 97% of the total carbon emissions, so it is committed to the smart energy saving of base stations and improving the use of green electricity and other carbon reduction strategies. Through smart-energy saving and big data analysis of various energy-consuming devices and the introduction of various power saving solutions, we optimize the efficiency of telecom equipment, power and air conditioning systems to make telecom, cloud server rooms and base stations more carbon-reducing and energy-saving. |