ESG Projects

Zetta Connected 2.0: How big your heart is; then how great your vision will be!

At the end of 2017, TWM adopted "Zetta Connected 2030" (the homophone of "big heart" is Zetta) as the theme of the vision plan for 2020-2030. We hope that all colleagues in the company will bravely assume, actively set goals, and strive to review what they should do now from the perspective of the distant future. In 2022, the Zetta Connected plan was extended and renamed "Zetta Connected 2.0”. We hope that by 2035, Taiwan will become the core linking all things, not only connecting people, things, time, and space, but more importantly, connecting hearts. With this, we respond to the United Nations SDGs and create sustainable value.

We bring five aspects of vision to our stakeholders, covering the two basic aspects of “Responsible Business” as the starting point and leading suppliers to "Creating Stakeholder Synergy" to achieve the three aspects of “Elevating Future Experience”, “Realizing Social Potential”, and “Green for Good”. These will be closely linked to the excellent brand value created by the company. With the core goal of sustainable development, we will roll forward with the eight major stakeholders towards a future beyond imagination.

True Value Assessment

Since 2015, TWM has conducted biennial assessments of its True Value—an evaluation of TWM’s environmental, social, and economic impacts. In 2024, the assessment was completed for the year 2023. TWM’s True Value in 2023 exceeded its financial performance by approximately NT$3.97 billion.

However, environmental externalities generated during operations remain a concern. In response, TWM continues to increase its use of renewable energy, implement intelligent energy-saving systems, and strengthen resource recycling and reuse.

TWM will continue integrating True Value into its business model to enhance its capacity to identify and respond to risks, proactively seize potential opportunities, and strengthen overall business resilience and competitiveness.

Note 1The project was not implemented in 2023 and is therefore excluded from the calculation.

Note 2Financial proxy indicators for personnel costs in 2021 have been adjusted to better reflect actual conditions.

Note 3Items marked with “*” represent newly included projects in the 2023 assessment.

Note 4Data corrections have been made for figures misreported in 2021.