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Taiwan Mobile collaborates with suppliers to co-create a sustainable society through proactive communication strategies and innovative cooperation methods, such as organizing educational training workshops and supplier conference to deepen engagement with suppliers. By empowering suppliers' sustainability capabilities and maximizing benefits through resource sharing across industries to meet its sustainable development goals. To further strengthen knowledge sharing and communication with suppliers, we plan to establish a Supplier Sustainability Knowledge Sharing Hub in 2024. The Hub will present the latest sustainable trends and related knowledge to assist suppliers in understanding ESG trends and information. Through this knowledge hub, we aim to encourage suppliers to actively participate in sustainability issues and jointly form lasting partnerships.
In addition to in-person capacity building, we launched the online Supplier ESG Sharing Hub in 2024 to regularly share the latest sustainability trends and insights. This platform helps suppliers stay informed on ESG developments, encourages active engagement with sustainability topics, and fosters knowledge exchange — strengthening resilient and sustainable partnerships.
In 2024, Taiwan Mobile’s General Manager personally attended the Supplier Conference and presented awards including the “Best Carbon Reduction Partner Award,” “Outstanding Sustainability Governance Award,” “Excellence in Governance Progress Award,” and “Biodiversity Model Award” — recognizing 8 suppliers for their outstanding ESG performance. These awards also served as a platform for suppliers to benchmark their ESG practices against peers , encouraging continuous improvement. The event featured interactive sessions that combined training with engaging activities, making it easier for suppliers to understand international carbon reduction trends as well as Taiwan Mobile’s supplier ESG program, processes, and requirements. Taiwan Mobile further offered collaborative solutions to help strengthen the supply chain’s sustainability capabilities and jointly progress toward net-zero goals.
In addition to raising carbon awareness among suppliers, Taiwan Mobile further expanded its carbon reduction efforts in 2024 by engaging 25 suppliers identified with high carbon reduction potential to participate in an SBTi briefing session. The event featured sharing by 2 companies on their carbon reduction practices, while expert consultants provided insights on global net-zero trends, guidance on setting SME SBT targets, and training on SBT tools — further enhancing suppliers’ practical capabilities in carbon management. In 2024, Taiwan Mobile coached 25 suppliers on carbon reduction, aiming to support 15 suppliers in setting SBT targets by 2025, deepening partnerships and moving toward a 23% supply chain carbon reduction by 2035.
Continuing its green supply chain initiatives, Taiwan Mobile hosted a “Green Power Group Purchase” forum in May 2024, inviting green energy provider Star Trade to introduce group purchasing options and help suppliers assess renewable energy procurement. Two suppliers have already expressed interest and are actively evaluating purchase plans.
Taiwan Mobile remains committed to sustainability not only within its operations but also in partnership with suppliers. For eight consecutive years, the company has promoted the “Solar For Good” program — a unique model encouraging suppliers to develop renewable energy while supporting community welfare. In 2024, Taiwan Mobile donated NT$1 million to help raise NT$3.3 million by September 30, ensuring 20 years of stable green power revenue for nonprofits, further amplifying its climate action impact. (See Section 3.3.8 for more details. )
