Taiwan Mobile was founded in 1997 and officially merged with Taiwan Star on December 1, 2023, marking a new phase of "value" competition in the telecom industry. Now one of Taiwan's top three telecom operators, the company serves over 10 million users. With a maximum bandwidth of 100MHz on the 3.5GHz golden frequency band, along with key dual lower frequencies of 700MHz and 900MHz, Taiwan Mobile’s 5G coverage reaches 95% of the population, delivering high-quality internet services to its users.
TWM leverages its “Telco+Tech” strategy to integrate a diverse array of services including telecommunications, broadband, retail, digital, and financial services, driving the development of its technology business. Under the 5G+ strategy, Taiwan Mobile leverages its in-house big data and massive user base (Gift) to create synergies with momo and AppWorks (Group), while maintaining a focus on sustainability (Green) and a long-term growth plan (Grit) to expand its foothold in Greater South East Asia (GESA). Simultaneously, TWM has also created a platform for developing new technologies and businesses. Operating under the concept of “Open Possible,” the company strives to offer diverse technological solutions, enabling users to transcend boundaries and unlock limitless possibilities for new experiences. In 2023, Taiwan Mobile achieved record-high revenues of NT$183.3 billion. Looking forward, the company will continue to integrate its “Telco+Tech” strategy as it advances toward becoming a regional technology and telecommunications group.
The 5G+ strategy, combined with the Telco+Tech approach, empowers the development of technology businesses.
TWM has launched a variety of 5G+ applications, including OP Life, momobile, Double Play Plan, and MyMoji, as well as streaming services such as Disney+, MyVideo, HBO GO, and KKBOX, fully enhancing the user experience. With a long-term focus on the gaming industry, TWM is also the only telecom operator in Taiwan authorized to distribute popular Riot Games titles such as League of Legends, Teamfight Tactics, VALORANT, League of Legends: Wild Rift, and Legends of Runeterra. In partnership with NVIDIA, TWM has co-developed the "GeForce NOW Alliance Taiwan Mobile" cloud gaming service, providing users with a rich mobile entertainment.
Leveraging telecom technology, big data, and operational experience with tens of millions of users, TWM is accelerating the development of its tech ventures, with a deep focus on the momo coin ecosystem, gaming industry, telecom finance, and electric vehicle charging services. These include the telecommunications industry's first-ever post-purchase installment service, " OP Pay later", the telecom technology insurance service " OP Insurance ," and the optimal charging station operations solution "MyCharge" for EV stations.
For enterprise customers, TWM provides cybersecurity and generative AI services, along with solutions in 5G, IoT, cloud, and ESG. The "OP Store Package" supports digital transformation for SMEs, while continuously enhancing its Telco+ capabilities to optimize the self-developed anti-fraud solutions " anti-fraud " and " Number Masking Services " building a comprehensive anti-fraud ecosystem.
Sustainability as the Guiding Operational Principle, Aiming for Net Zero Emissions by 2050
Cultivating "high learning capacity" talent and creating a thriving workplace
Taiwan Mobile is actively participating in the Ministry of Digital Affairs' "Digital Youth T Ambassador Program" and investing significant resources in initiatives like the "TechWizard Internship Program" and the "Code Crusaders Bootcamp." These programs focus on cross-disciplinary talent recruitment, providing professional training and competitive compensation packages. With the goal of becoming the employer of choice for global IT talent, Taiwan Mobile aims to create a happy and supportive workplace while fostering the next generation of tech professionals with strong learning abilities, enhancing the competitiveness of Taiwan’s large enterprises.
In addition to driving operational growth through flexible business models and diversified service offerings, TWM is integrating its core capabilities while focusing on the United Nations Sustainable Development Goals (SDGs) to implement sustainable development.
TWM has developed a sustainability strategy blueprint called “2035 Zetta Connected 2.0.”, joined the global renewable energy initiative RE100 and the global electric vehicle initiative EV100, setting goals to achieve 100% renewable energy by 2040 and Net Zero emissions by 2050. Leveraging its influence in the information and communication technology (ICT) industry, the company is linking its group-wide resources across finance, telecommunications, digital services, and retail to foster shared value with society.
Taiwan Mobile fully implements various governance, environmental, and social engagement initiatives, and has repeatedly received the highest "A" rating from the Carbon Disclosure Project (CDP), the world’s leading carbon reduction organization. It has also been consistently recognized in the prestigious “World Index” of the Dow Jones Sustainability Indices (DJSI), bringing maximum value and an improved quality of life to its eight key stakeholders.
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