- About Us
- Investor Relations
- ESG
- Product & Service
- Customer Service
Customer Service
- Visiting Taiwan
Taiwan Mobile won second place in the Large Enterprise Service Industry category of the 2025 CommonWealth Sustainability Citizen Awards, marking its 18th recognition from CommonWealth Magazine and making it the most frequently honored and most consistently performing telecom in Taiwan. The company also earned third place in the Large Enterprise Service Industry category of the CommonWealth Talent Sustainability Award and received the Family Friendly Workplace Award, reflecting its commitment to an inclusive, stakeholder‑centered workplace and sustainable management.
Judges praised Taiwan Mobile’s ESG performance for leveraging its core information‑and‑communications business to produce integrated, long‑term benefits across social inclusion and environmental sustainability. Through the “Diversity for Good” initiative, the company applies AI to support education in remote areas and actively narrows the digital divide. It is also advancing energy management and green data centers, committing to a net‑zero transition, and embedding ESG within corporate governance to ensure consistent implementation of its sustainability strategy.
Taiwan Mobile Chairman Daniel Tsai thanked CommonWealth Magazine and the judging panel for promoting corporate sustainability with internationally minded, forward‑looking evaluation criteria that encourage continuous improvement. He said Taiwan Mobile’s 18th award both validates the company’s efforts and underscores its long‑term commitment to sustainable governance, energy transition, and social inclusion.
Tsai observed that global sustainability is shifting from “disclosure” to “integration,” with ESG becoming central to business strategy rather than an adjunct report. He expects the coming three to five years to bring an Agentic AI era in which AI plays a key role in corporate governance and sustainable development. Taiwan Mobile will keep 5G, AI, and cloud technologies at the core of its strategy, combined with green energy and strong data governance, to drive its net‑zero transition and inclusive growth—using technology to advance both human welfare and planetary sustainability.
Echoing this vision, Taiwan Mobile President Jamie Lin described automation as an upgrade in efficiency and value and a rebalancing of “humanities and technology coexisting.” In a time of rapidly evolving AI models, Lin said learning to use AI is straightforward; the greater challenge is cultivating humanistic sensibilities and an appreciation for what makes life meaningful, so that AI can be directed toward deeper values and better living.
Lin added that corporate responsibility extends beyond deploying AI: companies must ensure technology empowers everyone, creating equal footing and narrowing gaps to promote shared prosperity. Since 2019, Taiwan Mobile’s “Digital Wings” has brought mobile networks and digital learning resources to remote communities. In 2025, the program was upgraded to the “AI Budding Guide Program,” focusing on AI education, introducing tools such as Perplexity Pro, training local teachers, and helping schools run independent courses. Through a model of accompaniment and sharing, the company aims to ensure children in remote areas are not left behind in the AI era, remain passionate about learning, and become future talent who harness technology to create value.
