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Stakeholder Communication Mechanism

TWM has established dedicated communication channels for the different type of stakeholder to address and respond to the demands of stakeholders.

Category Contact Us (email/Tel.)
Employee Human Resource: 02- 66386888#13115 / HR@taiwanmobile.com 
Employee Welfare Committee: 02-66386888#13175 / TWMEBC@taiwanmobile.com
Supplier 02-66386888#13974 / michellelin@taiwanmobile.com
Competent authorities 02-66386888#13995 / NickHuang@taiwanmobile.com
Communities/NGO Electro Magnetic Fields: 02-66065050#25657 / RexYen@taiwanmobile.com 
NGO: 02-66386888#16949 / TCCPA@taiwanmobile.com
Customers Customer Service Hotline: 188 / 0809-000852 / 02-66062999 
TWM Customer Hotline: 235
Shareholders/ Investors Spokesman:(02) 6635-1880 / spokesman1@taiwanmobile.com
Deputy Spokesman:(02) 6636-6979 / spokesman2@taiwanmobile.com
Corporate Investor:(02) 6638-3903 / ir@taiwanmobile.com
Personal Investor:(02)2361-1300
Media 02-66386888#16949 / TCCPA@taiwanmobile.com
Rating Agencies 02-66386888#16949 / TCCPA@taiwanmobile.com