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A Great Place to Work

Core concept
Talent is the key to sustaining the company’s core competitiveness. We believe that employees are partners for the company’s sustainable growth and thus we build a happy workplace, develop a comprehensive career development system, promote gender equality at work, offer competitive compensation and benefits packages, establish open communication channels between employer and employees, provide diverse training resources, encourage employees to pursue self-realization and achievement, reinforce employees’ sense of belonging and engagement, and eventually generate a sustainable future.
Commitment and Actions
TWM adheres to the principles of “integrity as a way of life, pursuing goals with enthusiasm, innovative thinking, and simplification” as our core values.
Our actions are guided by these core values and our principles for human resources also stem from these values:
  • We consider integrity and enthusiasm when hiring candidates. Integrity is the cornerstone of interpersonal interactions. Moreover, enthusiasm for services and learning is key to creating excellent customer experiences.
  • We firmly believe that innovation is the driving force for the company’s continuous growth and thus encourage employees to implement the concept of simplification and propose innovative ideas or better solutions to help the company become the leader in digital convergence.
  • Based on industry trends and corporate development strategies, we formulate talent development programs and courses for management level and professionals to enhance employees’ competency and career development opportunities.
  • We implement performance based staffing and remuerations policies, and adjust employees’ compensation and incentives based on their performance results.

Achievements and performance

  • Average training hours per employee : 55.6 hours
  • Employees participated in CSR related training courses : 7,169 (31.8% increase compared to 2016)
  • The revenue of integrated services generated from employees with B2B sales training increased NTD$130 million compared to 2016
  • Listed in Taiwan’s Top salary 100 Index for four consecutive years
  • The company received OHSAS 18001 (Occupational Health and Safety Assessment Series) certification for its Health and Safety management system
  • In 2017, the company received the “Outstanding Employer Award” from Taipei City Foreign and Disabled Labor Office
Vision and future plans
Continue to promote diverse and equal working environment, hold activities to support employee’s self-realization, and provide various CSR online courses and educational programs to encourage all employees to implement CSR and generate the long-term growth of the company.

Targets for 2018

  • Develop customized annual training plans based on business development, and keep tracking average training hours per employee
  • Offer more employee assistance programs
  • Conduct employee physical examinations
  • Formulate weight management programs and online employee sports contests by untilizing mySports app
  • Continuously promote the employment of disabled persons
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