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Stakeholder Communication Mechanism

TWM has established dedicated communication channels for the different type of stakeholder to address and respond to the demands of stakeholders.

Employee

Human Resource
02- 66386888#13115
HR@taiwanmobile.com
Employee Welfare Committee
02-66386888#13175
TWMEBC@taiwanmobile.com

Supplier

02-66386888#13974
michellelin@taiwanmobile.com

Competent authorities

02-66386888#13995
NickHuang@taiwanmobile.com

Communities/NGO

Electro Magnetic Fields
02-66065050#25657
RexYen@taiwanmobile.com
NGO
02-66386888#16949
TCCPA@taiwanmobile.com

Customers

Customer Service Hotline
188 / 0809-000852 / 02-66062999
TWM Customer Hotline
235

Shareholders/ Investors

Spokesman
(02) 6635-1880
spokesman1@taiwanmobile.com
Deputy Spokesman
(02) 6636-6979
spokesman2@taiwanmobile.com
Corporate Investor
(02) 6638-3903
ir@taiwanmobile.com
Personal Investor
(02)2361-1300

Media

02-66386888#16949
TCCPA@taiwanmobile.com

Rating Agencies

02-66386888#16949
TCCPA@taiwanmobile.com