TWM believes that supply chain management is an essential element in the sustainability of a business. In 2017, we spent more than NT$ 20 billion with over 700 suppliers who make direct transactions with us. Besides requiring suppliers to ensure that we continue providing customers with the best user experience through four objectives ‘Excellent Quality, Stable Services, Risk Control, and Sustainable Operations’ in supply chain management, TWM also continues influencing and enhancing our supply chain’s environmental, social and governance performance.
Promise and Actions
To achieve the four key objectives in supply chain management, we promise to continually assist and encourage suppliers to support the efforts toward industry sustainability. These are realized through supervising suppliers to implement sustainability and corporate governance, enhancing information transparency, implementing supply chain risk management, and using platform to track supplier performance.
Moreover, TWM also serves as an educator in our supply chain and continues educating our suppliers on knowledge regarding sustainability, aiming at enhancing the growth and development of our supply chain.
2017 Results and Performance
Received 268returned questionnaires of CSR Self-Assessment from suppliers.
Completed on-site sustainability audits of 40 tier-1 critical suppliers, resulting in 200% growth.
Completed documentary reviews regarding sustainability for 268 suppliers.
Hosted supplier conferences and supplier educational training, in which 310 vendors participated.
Maintained 100% signing rate of ‘Declaration Letter for Environmental and Occupational Health and Safety Policy for Contractors’
Introduced Supplier Management Platform developed by (Global e-Sustainability Initiative) GeSI E-TASC for international telecom industry to comprehensively manage our supply chain
Green procurement: The total procurement amount reached NT$ 171,680 thousand.
Invited nearly 100 suppliers to participate in the international forum titled “Digital Transformation for Global Sustainability’ global” by GeSI
Outlook and Plans
We will continue promoting the objective of supply chain information transparency through documentary reviews and on-site sustainability audits of critical suppliers. Moreover, we control sustainability risk of suppliers by New Supplier Sustainability Assessment and Annual Supplier Risk Assessment, and utilize new technological platforms to manage and support suppliers
Receive 250 returned questionnaires of CSR Self-Assessment for Suppliers and complete their document reviews.
Complete on-site sustainability inspections of 40 tier-1 critical suppliers.
Continue to host supplier conferences and supplier educational trainings.
Continue to maintain 100% signing rate of ‘Declaration Letter for Environmental and Occupational Health and Safety Policy for Contractors’.
Continue to introduce Supplier Management Platform developed by GeSI E-TASC for international telecom industry to comprehensively manage our supply chain.
Assist suppliers in improving production process, based on GeSI’s Supplier Development Programme (SDP).
Include supplier CSR performance as a selection criteria for significant bidding projects.