Excellent Brand

Core Vision
Based on “Think Sustainable, Act Responsible” TWM integrates its core competitive strengths to create 7 brand values for its stakeholders, including “Ethical Operation,” ‘Sustainable Partners,” “Excellent Brand,” “Innovative Accomplishments,” ‘Environmental Sustainability,” “Happy Workplace,” and ‘Social Inclusion.” While preparing for a new era with 5G and the Internet of Things (IoT), we proactively expand our interdisciplinary collaborations and plan for IoV (the Internet of Vehicles) and IoT services; by coordinating Group resources, we branch out toward multinational recreation management industries to invest in enriching sports and recreational media content; through promoting environmental sustainability, we strive to become a green business and reduce the carbon footprint in our value chain; through utilizing innovative technologies and applications, we break social barriers and care for the underprivileged; and finally, with human-oriented principles, we create the best user experiences.
Commitment and Actions
Since the 4G service was launched, TWM has continued deploying high-quality network. The coverage ratio of 4G services has now reached 99% of all population. Besides establishing mobile broadband network in metropolitan areas, we also proactively overcome the geographical constraints and difficulties of setting up infrastructure in remote regions and islands, and now provide mobile broadband services in island areas including Penghu. Kinmen, Mazu, Xiao Liuqiu, Green Island, and Lanyu, as well as scenic areas or remote regions including Mount Hehuanshan, Alishan and Kenting. As of year-end in 2017, the coverage ratio of 4G services in remote regions has reached over 97%.

Achievements and Performance

  • Ranked second in Global Telecom Industry in DSJI World for the first time
  • Chairman Daniel Tsai was awarded “Outstanding Corporate Sustainability Professionals” and TWM won 9 prizes in Taiwan Corporate Sustainability Awards (TCSA), topping the entire Taiwanese industry in terms of sustainability performance
  • Sustainability Leaders -Sliver Class, 2018 Telecommunications- RobecoSAM Industry Mover, 2017 Telecommunications- RobecoSAM
  • Corporate Citizen, CommonWealth magazine (10 times)
  • CSR Award, Global Views Monthly magazine (11 times)
  • Best Service Innovation, 2017 Customer Service Excellence Awards
  • Gold Medal in Sponsorship category and Long-term Sponsor, “2017 Sports Activists Award” of Gold Medal in Sponsorship category and Long-term Sponsor