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Competitive Remuneration

Based on our belief that “employees are our most important asset” and our principle of “maintaining balance between the interests of employees and shareholders,” we provide competitive compensation packages for attracting and retaining the best talent.

Our standard starting salary is higher than the minimum wage set by the government. According to the salary survey conducted by Taiwan government in 2018, the monthly total compensation of telecom industry is the highest among all industries. Based on a report released by Taiwan Stock Exchange Corporation (TWSE) in June, 2019, the average annual salary of our employees is the highest compared to other peer companies in telecom industry. Our Company is listed in Taiwan’s Top salary 100 Index for four consecutive years, and is the member of top 10 best High-Tech companies voted by new graduates in 2019.

In order to maintain the competitiveness of our total compensation, we appropriately adjust employees’ salaries annually, taking the results of global salary surveys, market salary scales, our financial, operational performance and future growth into consideration.

We have defined a reasonable remuneration policy with performance-based pay. We conduct regular performance evaluations for all employees, taking the achievements of objectives, competencies and the following factors into consideration:

  • Multidimensional evaluation and feedback system: Employees conduct multidimensional mutual reviews of fellow employees, including subordinates, supervisors and peers. Supervisors can discuss the feedback obtained from the reviews with their subordinates to assess their overall performance score for the year and to set targets and personal training plans for the following year.
  • CSR: Employees whose job responsibilities are involved with CSR related work set annual targets for fulfilling CSR objectives. Supervisors are asked to provide comprehensive evaluations on employees' participation in CSR activities as well as their degrees of involvement. Human resources division provides each employee’s volunteer service hours and CSR related training hours to supervisors as reference. Thus, we incorporate CSR into employees' annual performance assessment.
  • Risk management: Employees are encouraged to propose suggestions on how to lower risks and improve the performance and quality of their work while achieving objectives. Awards will be given to employees in recognition for suggestions deemed valuable to the company, and these credits will be noted in their evaluation. Employees with better performance will receive higher bonus and salary increase. On the contrary, if an employee violates the regulations of internal control system or information security policy, the employee may be recorded a warning, and may not receive a good performance evaluation. The poor performance ranking will lead to lower bonus and salary adjustment.

TWM is an equal employment opportunity employer, and its practices center on the principles of open and fair recruitment. We treat our employees fairly through the provision of equal opportunities and equal compensation while engaging in employment practices that involve assessing only the characteristics we deem reasonable, such as personal ability, aptitude or accomplishments. We give all entry-level specialists the same remuneration. Remuneration for candidates with working experiences is evaluated according to their education, experiences, specialty and certification. There is no discrimination based on gender, age, marital status, race or disability in terms of remuneration.

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Taiwan Mobile Taiwan Fixed Network Taiwan Teleservices & Technologies Taiwan Digital Service Taihsin Property Insurance Agent TWM Broadband Taiwan Kuro Times
Ratio of basic salaries of male/female employees(female being 1) Assistant manager or higher 0.98 1.04 0.94 -
- 1 1.52
Below assistant manager 1.18 0.98 0.97 1.08 - 1.08 1.11
Ratio of men's average annual salary (including performance incentives) to women (women being 1) Assistant manager or higher 0.99 1.03 0.95 -
- 0.98 1.24
Below assistant manager 1.19 0.98 1.01 1.08 - 1.06 1.12
Ratio of the company’s standard starting salary to Taiwan's minimum wage in 2018 1.5~1.7 1.27~1.5 1.14  1.27 1.49 1.4~1.5 1.11
In 2018, the ratio of the highest individual annual income to the mean individual income of other employees was 21.43:1
In 2018, the ratio of percentage increase of the highest individual annual income* to the percentage increase of other employees' individual income was 1.58:1
* Comparison is based on individual employee’s basic monthly salary only.
* Salaries of workers who are not employees are higher than the monthly minimum wage in Taiwan.