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Personal data security

In 2004, TWM established an Information Security Committee responsible for the coordination of information security tasks across units, promotes information security improvement activities for relevant departments, conducts internal audit regularly, and ensures compliance with information security related policies through independent and objective assessments. The company has successfully passed annual assessments of information security management practice by competent authorities as well as relevant administrative inspections. Regular audits are conducted by external 3rd party in accordance with the ISO/IEC 27001 International Information Security Management System to review the implement of information security. In addition, the company has formed an emergency response task force, which handles information security incidents in a rapid manner to reduce impacts and prevent reoccurrence. Enhance the information security management can ensure that subscribers view the company as trustworthy and reliable.

The implementation of information security policies provides subscribers with comprehensive and optimal security protection while they enter a myfone store to apply for different telecommunication services to the receipt of monthly bills and the dialing of toll-free customer service hotlines to modify rates and charges or global roaming settings due to the protection provided by the professional information security management system and dedicated service personnel. This allows our subscribers to use our services in a worry-free fashion.

We constantly improve our security management process and implement various projects to meet organizational demands and integrate information security operations into our local culture and lifestyles.