Taiwan Mobile > CSR > Society > Community participation and social care

Community participation and social care

  • Employee volunteering:

    Since 2006, more than 2,300 TWM employees have been involving in volunteer activities, and have been volunteered more than 21,700 hours.
  • Care for isolated senior citizens:

    Since 2008, more than 100 TWM volunteers visit elders in Hualien every year, and provide one on one company.

  • Caring for elders living alone and the mobile medical service:

    TWMF have funded Department of Social Welfare, Taipei City Government free mobile SIM card and Taitung Christian Hospital free internet services. Telecommunications technology as the core, so the emergency needs can be instantly communicate and convey for the needs of disadvantaged groups, and provide the necessary assistance.
  • Promoting employment for the handicapped:

    Jobs were redesigned by TWM to increase the employment opportunities for the handicapped. Those employed include the visually, hearing, physically and speech-impaired. Apart from visually-impaired masseuses, We leverages the skills of handicapped employees by providing a diverse range of high specialized positions.
  • Various discounts:

    Since 2008, we offer a large variety of special rate plans with 50% discounts on monthly subscription fees for seniors over 60 years of age (preferential rates are available from the age of 50 in remote areas). To encourage seniors to use mobile Internet services, a special plan (50% discounts on monthly voice subscription fees) for seniors featuring brand tablet computers with calling functions has been available since 2013. As of November 2014, a preferential rate plan with monthly subscription fees of 179 NTD and free on-net calls and discounted off-net calls to specified hotlines are available. TWM offers pre-paid cards for international calls to allow 550,000 foreign laborers in Taiwan to call their families in their home countries. Discounted times are available every day (40-50% discounts) to provide assistance for these economically disadvantaged groups who live far away from their hometowns and give them a chance to relieve their homesickness and stress after work.
  • The broadband service to villages in the remote areas:

    Since 2009, we cooperate the policy of " Every village has broadband" and "Every tribe has broadband". We provide the broadband service to Alishan township (Shanmei, Chashan and Shizi villages), Jianshi township (Yixing villiages) as well as Renai township (Jingying village). This can allow the remote communities can connect to the rest of the world via the internet and allow them to have access to the first-hand information and undertake the e-commerce. In financial year 2015, the total maintenance fee of prevalent service is 1,392, 534 NTD.